Policies

 

SHIPPING:

We only ship orders within the United States and packages normally go out within 1-3 business days.  Local deliveries also go out within 1-3 business days.

Orders have a flat shipping rate of $9.99 or a local delivery rate of $9.99. Entering the wrong shipping address will result in additional charges if we have to re-ship.

*Please note: Local Kingwood delivery is only available to customers with a zip code of 77339 or 77345.

 

EXCHANGES:

We strive for customer satisfaction and want to make sure you're happy with the quality of your item. If you are not happy with a product, you can exchange your item(s) within 30 days of your delivery date.

When we receive your item(s), we will inspect them to make sure they are eligible for an exchange.

Instead of charging you a restock fee for your exchange, you are responsible for covering the shipping cost of the original item back to our store. We will cover the cost of shipping for your new item.

 

RETURNS:

We want to make sure you're satisfied with the quality of your item. If you are not happy with a product, you can return your item(s) within 30 days of your postmarked delivery date.

Instead of charging you a restock fee for your return, you are responsible for covering the shipping cost of the original item back to our store. We will cover the cost of shipping for your new item.

PLEASE NOTE** All refunds are issued in the form of store credit.

 

Send all returns/exchanges to:

Attn: Monarch Health Boutique Returns
1414 Northpark Dr, Ste H
Kingwood, Texas 77339